Privacy and conditions

Good Gifts is an initiative of the Charities Advisory Trust, a registered charity in England and Wales, charity number 1040487. Good Gift's registered address is Radius Works, London, N6 5AU. We will treat all your personal information as confidential and will fully comply with all applicable UK Data Protection and consumer legislation. Your credit card details are only requested after you have been moved to the secure, RSA encrypted, WorldPay server. Read what WorldPay says about its security.

When you shop on this Website, we will ask you to input and will collect Personal Information from you such as your name, e-mail address, billing address, delivery address, telephone number, product selections, and a password. We may also collect information about the country where your computer is located, the pages of our website that were viewed during your visit, and any search terms that you entered on our website. We may collect this information even if you do not register with us.

We use your information only for the following purposes:
  • Processing your orders/donations
  • For statistical purposes to improve this Website and its services to you
  • To notify you about the work we do and opportunities to support us. If you no longer wish to be contacted for this purpose, please contact friends@goodgifts.org

We will not release your Personal Information to any external company or organisation for mailing, marketing, or any other purposes unless we have a legal obligation to do so.

We use Mailchimp as our communications platform. They process data according to their Privacy Policy and Terms of Use.

We use Cookies to keep track of your current shopping session to personalise your experience and so that you may retrieve your shopping cart at any time - if you do not accept Cookies you will not be able to use this Website.

Please check back frequently to see any updates or changes to our privacy policy.

If you need any further information, please write to us at friends@goodgifts.org. This policy is effective from 25 May 2018.

Returns policy

Please note that you are entitled to cancel a website order for your Good Gifts provided that you exercise your right no longer than seven working days from the day on which you received the card.

The card should be returned to us, you should contact us on 020 7794 8000 (10am - 5pm, Monday to Friday) and we will endeavour to find a replacement gift. If a suitable alternative cannot be found, a full refund can be issued.